Privacy Policy

1. Introduction

TiViral ("we," "us," or "our") operates an AI-powered slideshow studio that helps creators analyze trending content, remix images, and publish carousels for platforms such as TikTok, Instagram, and YouTube Shorts. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services (the "Service").

By using the Service, you agree to the practices described here. If you do not agree, please do not use TiViral.

2. Information We Collect

We may collect the following categories of information:

• Account information — such as your name, email address, and authentication details when you create an account or sign in.
• Billing information — if you subscribe to a paid plan, payment details are processed by our payment provider. We do not store full payment card numbers on our servers.
• Content you provide — product details, source images, links, captions, style preferences, and other materials you upload or generate while using the Service.
• Usage and device data — including IP address, browser type, device identifiers, pages visited, features used, and approximate location derived from IP.
• Communications — messages you send us (for example support requests) and related metadata.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Create and manage your account
• Process subscriptions and send billing-related notices
• Analyze trends, generate slideshows, and deliver AI-assisted features you request
• Detect, prevent, and address fraud, abuse, and security issues
• Respond to support requests and communicate about the Service
• Comply with legal obligations and enforce our Terms of Service

4. AI Processing

Some features rely on third-party AI and infrastructure providers to analyze content, suggest styles, or generate output. Content you submit for those features may be processed by those providers solely to deliver the requested functionality, subject to their applicable terms and our agreements with them. We do not sell your personal content as training data to third parties.

5. How We Share Information

We may share information with:

• Service providers who help us host, authenticate, process payments, send email, analyze usage, or run AI features
• Legal authorities when required by law, or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or sale of assets, where permitted by law

We do not sell your personal information.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data, subject to retention required by law or legitimate business needs.

7. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. International Transfers

TiViral may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

10. Children

The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

11. Cookie Policy

This section explains how TiViral uses cookies and similar technologies ("cookies") on our website and Service.

What are cookies?

Cookies are small text files stored on your device. They help websites remember preferences, keep you signed in, understand usage, and improve performance.

Cookies we use

• Essential cookies — required for authentication, security, and core Service functionality. These cannot be disabled if you want to use the Service.
• Preference cookies — remember settings such as theme or UI preferences.
• Analytics cookies — help us understand how the Service is used so we can improve it. These may be provided by third-party analytics tools.

Managing cookies

You can control cookies through your browser settings. Blocking essential cookies may prevent parts of the Service from working. Where required by law, we will request consent before placing non-essential cookies.

Updates to this Cookie Policy

We may update this Cookie Policy as part of this Privacy Policy. Changes will be reflected by the "Last updated" date at the top of this page.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Service after changes means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@tiviral.app.